Isnt there more to communications than that?
Yes. All of this assumes that there is a sense of openness and even transparency on the part of the CEO of a family business. A major issue in family businesses is that often the owner/founder/CEO and other managers are not inclined to communicate openly. This tendency undermines the team aspect of management, hinders succession planning, and can result in missed opportunities for the company. If this is recognized as an issue, then an outside consultant may be necessary to facilitate a gradual change in behavior. That call should come from the top, but in some cases the problem begins with the top. In those cases it may be necessary for other members of the family/management team to push the issue.
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